Shipping & Returns

Every order is prepared and dispatched from our European atelier. Shipping times vary depending on the item — made-to-order and small-run pieces take longer, while in-stock items ship faster. As a general guideline, orders take 7 to 15 business days from dispatch to delivery.

Once your order ships you will receive a confirmation email with a tracking number so you can follow it every step of the way. International shipments may be subject to customs processing in the destination country, which can add a few days beyond our estimated window. Any duties or taxes applied at the border are the responsibility of the customer.

We ship globally. If you do not see your country at checkout, reach out to us directly and we will do our best to arrange delivery.

We want you to love what you wear. If a piece does not work for you, returns are accepted within 3 to 4 days of receiving your item. This short window is because our garments are produced in limited runs and we want each one to find the right home quickly.

To be eligible for a return, the item must be unworn, unwashed, with all tags attached, and in the condition you received it. Initiate your return by contacting our support team at yaesatelier@gmail.com within the return window, including your order number and the reason for the return.

Final-sale items, made-to-order pieces, and accessories are not eligible for return. Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect. Once we receive and inspect your return, a refund will be issued to the original payment method within 5 to 10 business days.